To offer you the best deals possible, we source our products from trusted suppliers in China, who use a shipping service called ePacket Delivery.

"What is ePacket Delivery?"

ePacket Delivery is an agreement between the US Postal Service and the Hong Kong Post, which allows for faster delivery of lightweight products coming from China and Hong Kong to the US. Traditionally, small packages sent overseas from China were shipped by sea and could take over 8 weeks to arrive! With the introduction of ePacket Delivery, your products will arrive between 14-30 days. ePacket Delivery has become the most trusted and efficient means of shipping amongst e-commerce businesses. 

"I ordered multiple products, but only one has shown up! Where are my other products?"

Discount Camera Stuff is connected with several different suppliers in China. If you have purchased more than one item from our store, it is likely that these products are shipping from different locations. In order to offer you the best rates, we have these products shipped individually.

"Where is my tracking number?"

There can be a delay of 2-5 days between when you placed your order and when the supplier ships the product. Once the supplier has shipped your product, we will send you an email to confirm the products have been sent, and provide you with a tracking number.

"How do I use my tracking number?"

We offer an order-tracking tool directly on our website! The tool can be found here.